Effective Date: 12 May 2025

Platform: Best Before (“we”, “us”, or “Best Before”)

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1. Overview

 

Best Before (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal and business information is handled securely and responsibly.

 

This Privacy Policy outlines how we collect, use, store, and share your information when you visit our website, fill out forms, or engage with our platform as a potential partner or user.

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2. What Information We Collect

 

We may collect the following types of information when you submit your interest or use our site:

 

a) Personal & Contact Information

 

• Name (business representative or individual)

• Email address

• Phone number

• Mailing or business address

 

b) Business Information (Merchants)

 

• Business name and type (e.g. cafe, bakery, grocery)

• Surplus supply preferences (e.g. surprise box, individual items)

• Food categories offered

• Current disposal methods for surplus stock

 

c) Technical Data

 

• IP address

• Device type and browser

• Referring website or source

 

d) Optional Preferences

 

• Newsletter opt-in

• How you heard about us

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3. How We Use Your Information

 

We collect and use your information to:

• Understand interest in our platform

• Communicate with you about platform development, updates, and opportunities

• Invite you to participate in pilots, trials, or launch campaigns

• Deliver email newsletters (if subscribed)

• Improve and develop our platform and services

• Conduct anonymous, aggregate reporting and analytics

 

We will not sell or rent your personal data to third parties.

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4. Legal Basis for Processing

 

In accordance with the Australian Privacy Act 1988 and APPs, we collect your information on the basis of:

• Your consent (via form submission)

• Our legitimate interests in building and improving our service

• Compliance with legal obligations, if applicable

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5. Storage and Security

 

We store your data using secure, cloud-based tools and platforms. We take reasonable steps to:

• Protect it from loss, misuse, unauthorised access, or disclosure

• Limit access to only those within our team who need it

• Retain your information only as long as necessary for our stated purposes

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6. Sharing Your Information

 

We may share anonymised or aggregated information with:

• Internal stakeholders, advisers, or technical partners

• Service providers who assist in data hosting or email delivery (e.g. Mailchimp, Airtable, etc.)

• Regulatory authorities, if legally required

 

We do not sell or share your identifiable information with third-party advertisers.

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7. Access, Update, or Delete Your Information

 

You have the right to:

• Request a copy of the information we hold about you

• Correct or update any of your details

• Withdraw consent or ask us to delete your data

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8. Cookies and Analytics

 

Our website may use cookies and third-party tools (e.g., Google Analytics) to understand visitor behavior and improve our service. You can control cookie use via your browser settings.

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9. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.

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10. Changes to This Policy

 

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business operations. The updated policy will be posted on our website with a new effective date.

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Contact Us

If you have any questions about this policy or how we handle your data, please contact us at yiqiwei333@gmail.com

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